Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help section included in Hosting Plans 123’s Web Hosting Control Panel. It features an elaborate knowledgebase with commonly asked questions and comprehensive educational articles compiled by our skillful technical support team.

  • Top quality support service

  • Instructional Videos

  • For those of you who’d like to discover how to take care of a frequently experienced issue by watching an educational video, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the tutorial videos are brief and easy to comprehend. They offer you visual demonstrations of various web site management activities.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer support service with a 60–minute ticket response time guarantee. A team of qualified tech support engineers will be at your disposal to attend to all the queries that you might have. During off–peak times, a reply will be offered within just twenty minutes.