Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour reply guarantee with all our Linux hosting packages, meaning each support request you post is going to be replied to within one hour max. Our support staff members are taught to promptly correct any case and to provide you with quick information on any difficulty that you possibly have.
A Top–quality Support Service
Our technical support service is delivered by a group of skilled techs who definitely are prepared to reply to your issue in a timely manner. You can easily speak with the technical support crew by starting a tech support ticket from your Web Hosting Control Panel or by sending us an email message. On business days, you can also contact us on the telephone or make use of the live chatting service.
An Intuitive Help Section
Our Control Panel includes a complete practical knowledge base that’s integrated into all areas. In each section, you will find a Help control key which will load for you a variety of step–by–step courses on how to take advantage of a specific option or conduct a selected action. In addition, we have prepared information video tutorials to enable you to get a better idea of the Control Panel’s interface.