In case you’ve never signed up for a web hosting account or you have switched companies and the new one employs a Control Panel that you have not seen before, you may become bewildered about how to execute a given task in your account or on your PC. For this reason, lots of web hosting providers have compiled a knowledge base, which lists the most common enquiries and challenges associated with the specific platform they use, rather than adding only some general facts. This kind of knowledge base will help you find the right information swiftly and effortlessly, so you will not have to invest plenty of time and effort on issues that might require something as simple as hitting a button or ticking off a tickbox. Thus, not only can you get stuff done, but you can also get to know plenty of new and beneficial details, both about the way you can manage your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Hosting
If you have purchased your first hosting package through our company or have transferred your site over to us, you’ll become used to our platform and our custom-built Hepsia Control Panel in a jiffy due to the fact that we have prepared an elaborate knowledge base where you can find all the information that you could ever need – both general info in regard to the hosting service as a whole and more concrete info about the different features that you can use and the challenges that you could face. The articles are available in 2 locations. The full article collection is accessible via the Help section of the Control Panel. You can read articles that are dedicated to the different functions in each Control Panel section as well. You can acquaint yourself with how to accomplish pretty much everything, from enabling an .htaccess file to managing a mailing list, and all the articles include step-by-step guidelines, so you won’t ever get puzzled due to an unclear text. Surely, if you encounter a more specific obstacle and you can’t find anything about it in our knowledge base, you can get in touch with our help desk team members 24/7.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer an extensive article repository where you can find any info that you may require about our hosting services or about the Hepsia Control Panel that we use. We’ve prepared it on the basis of the feedback that we’ve gathered from our clients through the years and, as a result, our articles touch upon particular problems that you could come across and offer the very best way to rectify them, for instance getting a 500 Internal Server Error message or not being able to send emails from your computer even though you have the correct SMTP server settings. The articles are available in every section of the Control Panel and you can browse them whenever you need. They can help you enhance your knowledge not only about our services, but also about the hosting realm in general, as they contain elaborate instructions and general information such as what file permissions or cron jobs are.